Terms of Service

Booking and pricing

• You can book online or by phone.
• Prices are based on vehicle size: Standard, Mid-Size, Large or XL. Prices shown on our website are starting prices.
• We confirm your final price before any work begins.
• Excessive pet hair, sand, mold, biohazards or heavy soiling can add charges. If your vehicle needs extra work, we will explain the added cost and get your OK before we do it.

Payment

We send your invoice electronically, and payment is due when the work is complete. Applicable sales tax may be added. Online booking and payments are handled by third parties such as Urable, and their terms also apply when you use them.

Rescheduling and cancellations

• We will text you when your technician is on the way.
• If you need to reschedule or cancel, let us know as soon as you can online or by phone at (405) 898-7447. Any cancellation or no-show fees will be shown when you book.
• We may need to reschedule because of weather or unsafe conditions, as described above. If we do, we will contact you to find a new time.

Pre-existing damage and personal items

• We inspect your vehicle before we start and note any pre-existing damage. We will point out what we see.
• Please remove valuables and personal items before your appointment. We are not responsible for items left in the vehicle.
• We are not responsible for issues that were already there, such as chips, scratches, dents, cracked glass, loose or faded trim, failing paint or clear coat, worn interiors or upholstery, or aftermarket parts.

Results

We work hard on every vehicle, but some stains, odors, scratches, swirl marks, oxidation and wear cannot be fully removed. If we do not think a result is possible, we will tell you before we start.

48-Hour Champion Guarantee

Refunds

For completed work, our 48-Hour Champion Guarantee is how we make things right: we come back and re-detail at no charge. If you were charged for work we did not perform, we will refund that charge. Champion Club plans and gift cards follow the rules in their own sections below.

If something gets damaged

Champion Detailing is licensed and insured. If you believe we caused damage, tell us within 48 hours of the service and before any repairs are made, and send photos if you can. We will inspect it, and if we are responsible, we will repair it or pay for the repair.

Ceramic coating

We use Gtechniq ceramic coatings and offer 3 Year, 5 Year and 8 Year options. Coatings are applied at our shop at 2107 NW 122nd St by appointment.

• What is included. Every coating includes paint decontamination and a 1-step machine polish. A polish improves the paint but does not remove every defect. Deep scratches, rock chips, clear-coat failure and previous repairs may still show. A 2-step paint correction is available as an optional upgrade.
• How long it lasts. Listed durations are "up to" estimates. How long a coating actually lasts depends on care, washing, storage, environment and driving. Durations are not a guarantee or warranty unless we give you a written warranty.
• Aftercare. You agree to follow the aftercare instructions we give you at pickup. For example: do not wash the vehicle for the period your technician specifies, hand wash with a pH-neutral soap, and avoid brush-style automatic car washes.
• What is not covered. Damage from improper care, accidents or environmental fallout (such as tree sap, bird droppings or industrial fallout), and paint conditions that were already there.

Our 1 Year Ceramic Coating add-on to the Champion Detail replaces wax and is designed to last up to a year. The same durability, aftercare and coverage terms apply.

Champion Club maintenance plans

• The Champion Club puts the Champion Detail on a monthly, every-2-months or quarterly schedule at a lower per-visit plan price.
• You can cancel your plan anytime. There is no long-term contract. Plan pricing requires a minimum of 3 completed services.
• If you cancel before your 3rd completed service, we will bill the discount you received on your first service (the difference between our standard one-time price and your plan price for that visit).
• Visits are booked on your plan's cadence. If you need to skip or move a visit, contact us before it and we will find a new time.
• Members get priority booking, discounted upgrades and our 7-Day Accident Guarantee for light spills and everyday messes after a Club detail. If an accident happens, contact us and we will take care of it.
• To pause or cancel your plan, contact us by phone or email.

Gift cards

Gift cards have no cash value and are not refundable, except as required by law.

Text messages and communications

Photos

We may photograph your vehicle before and after service for our quality records and marketing. We will not show license plates or personal information in photos we share. If you would rather we not photograph your vehicle, just tell us.

Our website

We try to keep the information on our website accurate and current, but prices, services and availability can change.

Limitation of liability

To the extent allowed by law, our total liability for any claim related to a service is limited to the amount you paid for that service, except for damage we are responsible for under "If something gets damaged" above. We are not liable for indirect or consequential losses, such as lost time or rental costs.

Governing law

These terms are governed by the laws of the State of Oklahoma. Any dispute will be handled in the state or federal courts located in Oklahoma County, Oklahoma.

Changes to these terms

We may update these terms from time to time. When we do, we will change the date at the top of this page. The terms in effect when you book apply to that booking.

Contact us

Champion Detailing LLC

Shop: 2107 NW 122nd St, Oklahoma City, OK 73120

Phone: (405) 898-7447

Email: booking@championdetailing.com